
At Successful Hosting, we take pride in our services. That is why we offer a no questions asked - 90 day money back guarantee!
"I just have to tell you that I am rolling on the floor with Glee. I mentioned in a "trouble" ticket yesterday that you guys have been great -- even if it was only on the first issue. I have to say, I had been struggling with my previous hosting company.."
Todd L.
www.flowertopia.com
"I have been a designer for a number of years and until now I have never found a company so willing to go out of there way to help. I have been hosting for about 2 years with another company and was really getting tired of pad answers to my problems that where obviously cut and paste out of some manual. Needless to say they caused me an amazing amount of stress. Finally, after they “lost” all of my account information and hade no way to restore it, I decided that it was time to shop for a new host. I came across successfulhosting.com while browsing the x-cart site. They had them listed among others in the preferred hosts section. It was important to me that I find a company that actually was running there own servers, was running both UNIX and Windows, and preferably ran the h-sphere control panel. By far the most important requirement I was looking for was finding someone that would answer the phone and be knowledgeable about the product they where selling. I started calling all of the numbers they had listed on the site until I found one that actually picked up the phone. All of the other companies sent me to a string of automated attendants designed to make me insane. I called SucessfullHosting and talked to Wade. Immediately I knew that I found a winner. He was very knowledgeable and led me through the entire processes of moving my account. I have had many more conversations with wade over the phone and online. In every instance I was 'wowed' with the level of service that i was provided. He as consistently went out of his way to help me get up and running with my resellers account. In many instances I feel that he went way beyond what I have come to expect for hosting company. If Wade is any reflection of the rest of the company I know that business belongs to SucessfullHosting.com"
"I have recently moved from my old web host and started using your services. Before making the final decision to use your services, I "tested" the Support staff at successfulhosting and several other host services. I wrote a list of questions and sent it to the support staffs to test how fast each company responded, how many of the questions came back answered, and how accurate and informative the answers were. Successfulhosting won, hands down! So far, Successfulhosting is everything I expected from my old web host (but didn't get) and much more. I especially like your "Control Panel" which gives me access to many aspects of my domain which I didn't have before. I also appreciate the very extensive FAQ's, User Manual, and newsletters. I would like to take this time to wish the entire staff at SuccessfulHosting a wonderful Christmas and Happy New Year. I would also like to send special thanks to the wonderful support staff who answered ALL my questions and won my confidence in your service."
"I just wanted to say how great your reseller plan is and how smooth the control panel is. Also, you guys are totally thorough, professional, caring and aggressive about customer service. Everyone on your team, from the sales department to technical support, to billing; all of you guys project one attitude-Service the customer! I notice that your motto is "We'll make your website a success". I believe it, because even though we are in the infant stages of business, we are modeling our services and customer service similar to yours. Our customers are responding. We recently moved most of our domains from the GoDaddy Reseller plan with more to come. The control panel was counter-intuitive, and the customer support was unfriendly. Plus they wanted to charge us for every little piece of information they gave us. Even minor setup issues. At any rate, you guys keep up the great service and we all will be successful. Thanks again."
"I have just left a hosting service that has been unhelpful, unknowledgeable and unwilling to assist with any problem, usually making me feel like an idiot and having me chase my tail to fix the problem, which ultimately fell back on to their plate. I can't believe I stayed with them so long -- but I've learned my lesson. I am *very* impressed with your tech assistance thus far. Although this is my first trouble ticket and -- unless this is an anomaly (and I like to believe it is not!) -- I have to give you a huge Thumbs-up/Gold Star for the assistance. I know this wasn't a huge issue but the attention to detail was very much appreciated."
"After being a customer of Successful Hosting for over five years, I just can't believe it just keeps getting better, their Control Panel providing many features for even those who only need mid- to low-level hosting packages. Publishing Dreamweaver files to their server, I recently added their amazing Word Search Engine to the homepage. It allows surfers to search my entire site by any word typed into the search engine. By setting "Deny" codes, it allows the engine to be live on the Web while hiding personal loading information from viewers or just leave it alone to show all data for your own personal use to track uploading. Contacting their customer service via online tickets has become easier, too, responses coming back in hours, not days. And their service reps are to the point and polite, understanding that all of us are not geeks only people who want easy, friendly online server service. Better, Faster, Cheap. Now I'll add amazing!"
"Thank you very much for your help. I've been stunned the last couple of days with the quick response times to my questions. You guys are great!"
"Your guys and gals are the greatest. Really appreciate your service over the years. I recommend you to everybody!"
"The support staff with SuccessfulHosting.com is second to none! Being a novice with web development, I am usually nervous talking to support technicians. The support staff at SuccessfulHosting.com did not belittle my requests and spoke in a language that even a novice web developer could understand. They listened to everything I had to say and followed up on every request to make sure the job was done right. SuccessfulHosting.com has my business for all my web hosting needs!"
"So far I'm more than satisfied, and think you offer a kick-ass service for a very reasonable price! I spent 3 18 hour days solid studying IPPs websites, and only found about 1 of 5 that made the 2nd pass list. Out of about 50 to 80 hosters, there were only about 4 that I might have went with. You were the first one who's check marks filled all of my requirement columns, so, after 3 days of that, I went with you. The main reasons, beside boredom, was that you appeared to offer: - Good PHONE SUPPORT, which I haven't tried because of your excellent docs. I have my site up and running, and caprifleet.com propagated in less than a day, & haven't needed ANY type of support! But when I do, if it's something I feel I need an answer on quick, or if other support fails, I DO want to have the option of picking up the phone and talking to a real human who can get me an answer from he who knows! Places of any kind without phone support give me the creeps. - Your direct backbone connection. After getting my site up, I can see your response time IS indeed fast. - LINUX. Not that it probably matters much from a user's point of view, but it means that you don't have a OS supplier to rip you off, make your OS obsolete, give do-you-a-favor lousy support, and rip you off some more for new versions every few years, which means you will probably provide me with more and better services while passing part of the OS savings on to me. It also means I would be more familiar with your system on a Telnet or possibly a "C" CGI level if needed. Besides it tells me that you can think independently. - 30 day trial/no setup fee - means you're probably not worried about disappointment causing people to tell you to go take a hike."
"Thanks to everyone at Successful Hosting. Anytime I have had a question or problem, whether it's billing, tech support, moving to the new reseller system, whatever, y'all have been wonderful to help me with the questions I have. It may have taken hours to explain things to me, but you have been patient, helpful, funny, lenient, and just a pleasure to deal with. I could not be happier with your company and your people. Thanks!"